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Peoplecert AIOps-Foundation Exam Syllabus Topics:

Topic
Details

Topic 1

Core Technologies: Machine Learning (ML): This section of the exam measures the skills of machine learning practitioners and covers the role of AI and machine learning in AIOps. It includes discussions on supervised versus unsupervised learning, differences between ML and analytics, and training models for practical applications. A vital skill evaluated is understanding how to apply machine learning techniques to enhance operational efficiency.

Topic 2

AIOps in the Organisation: This section of the exam measures the skills of organizational leaders and covers how AIOps can be integrated into existing frameworks. It discusses the impact of AIOps on DevOps practices, site reliability, security measures, and managing system complexity. A critical skill evaluated is recognizing the organizational changes required for successful AIOps implementation.

Topic 3

AIOps Fundamentals: This section of the exam measures the skills of IT operations professionals and covers the evolution of AIOps, differentiating it from IT Operations Analytics. It also explores the current stages of an AIOps system and its significance in modern IT environments. A key skill assessed is understanding the foundational concepts that drive AIOps adoption.

Topic 4

AIOps Use Cases and Organisational Mindset: This section of the exam measures the skills of the target audience and covers the challenges and opportunities associated with applying AIOps within organizations. It focuses on fostering an organizational mindset that embraces innovation through AIOps.

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Peoplecert DevOps Institute AIOps Foundation V1.0 Sample Questions (Q32-Q37):

NEW QUESTION # 32
What is an effective way for an AlOps system to provide visibility?

A. Using Slack or Teams
B. Via email
C. Through dashboards and metrics
D. With a pub/sub architecture

Answer: C

NEW QUESTION # 33
Which Al models can mimic human narrative?

A. Generative
B. AlOps
C. Large language
D. Big data

Answer: A

Explanation:
In the realm of artificial intelligence (AI), various models are designed to perform specific tasks.
Understanding these models is crucial, especially in the context of AIOps (Artificial Intelligence for IT Operations). Here's a breakdown of the options provided:
* Big Data: This term refers to the vast volumes of structured and unstructured data generated daily. Big Data itself is not an AI model but serves as a foundational element for AI and machine learning models, providing the necessary data for analysis and learning.
DevOps Institute
* Large Language Models: These are AI models trained on extensive text data to understand and generate human-like language. While they can produce coherent text, their primary function is to process and generate language based on input data. They are a subset of generative models but not the only type capable of mimicking human narratives.
* Generative Models: These AI models are designed to create new data instances that resemble a given dataset. In the context of language, generative models can produce human-like narratives, making them capable of mimicking human storytelling and conversation. Generative models encompass various architectures, including Generative Adversarial Networks (GANs) and certain types of Large Language Models.
* AIOps: This refers to the application of AI in IT operations to enhance and automate processes.
AIOps itself is not an AI model but a practice that leverages AI models, including generative models, to improve IT operations.
DevOps Institute
Therefore, the AI models that can mimic human narrative are Generative Models. These models are specifically designed to generate new, human-like content, making them suitable for tasks involving the creation of narratives.
For a more in-depth understanding of AI models and their applications in IT operations, the DevOps Institute's AIOps Foundation course provides comprehensive insights into how AI, including generative models, can be integrated into organizational frameworks to enhance IT operations.

NEW QUESTION # 34
Reactive Operations rely on:

A. Leading indicators
B. Prediction and inference
C. Lagging indicators
D. Big Data

Answer: C

Explanation:
Reactive operations focus on responding to incidents after they have occurred, relying on lagging indicators- metrics that reflect past events or performance. These indicators, such as system downtime reports or post- incident analyses, provide insights into issues that have already impacted the system. While useful for understanding and addressing past problems, reliance solely on lagging indicators can lead to delayed responses and prolonged downtime. AIOps aims to shift operations from reactive to proactive by utilizing leading indicators and predictive analytics to anticipate and prevent issues before they occur.

NEW QUESTION # 35
The various key areas in a system work together in the following loop:

A. Automate, iterate and fail fast
B. Audit, document and restore
C. Observe, automate, act
D. Observe, engage, act

Answer: D

Explanation:
In the context of AIOps, the system operates through a continuous loop comprising three key stages:
* Observe: This initial phase involves monitoring and collecting data from various IT environments. By gathering metrics, logs, and events, the system gains visibility into its operations, enabling the detection of anomalies or performance issues.
* Engage: Once data is collected, this stage focuses on analyzing and correlating the information to identify patterns or issues. Engagement involves applying machine learning algorithms and analytics to interpret the observed data, facilitating informed decision-making.
* Act: Based on the insights derived from the engagement phase, the system takes appropriate actions to resolve identified issues or optimize performance. This may include automated responses such as scaling resources, restarting services, or alerting IT personnel for further investigation.
This cyclical process ensures that IT operations are continuously monitored, analyzed, and improved, aligning with the principles outlined in the DevOps Institute's AIOps Foundation.

NEW QUESTION # 36
How should the initial AlOps scope be defined?

A. Small but meaningful scope that will provide data points to validate success
B. All of the above
C. All inclusive of organizational wide long term objectives
D. AlOps implementation is iterative and should not have a defined scope

Answer: A

Explanation:
Defining an initial AIOps scope that is small yet meaningful allows organizations to pilot the implementation, gather valuable data, and assess its effectiveness. This approach facilitates:
* Validation: Assessing the success of the AIOps deployment in a controlled environment.
* Iterative Improvement: Making informed adjustments before broader implementation.
* Resource Management: Efficient allocation of resources and minimizing potential risks.
Starting with a focused scope enables organizations to build confidence and expertise, paving the way for successful, scaled AIOps adoption.
AIOps aims to improve incident-related metrics by:
* Decreasing Mean Time to Acknowledge (MTTA): Faster detection and acknowledgment of issues.
* Decreasing Mean Time to Resolve (MTTR): Quicker resolution through automation and actionable insights.
* Increasing Mean Time Between Failures (MTBF): Enhanced system reliability and reduced frequency of failures.
These improvements lead to more reliable IT operations, as highlighted in the DevOps Institute's AIOps Foundation course.

NEW QUESTION # 37
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